Verified Trustpilot reviews
What our customers say about their German kitchen.
Excellent
Rated 4.8 / 5 from 59 verified reviews on Trustpilot
- Trustpilot
"Fantastic, and I'd recommend them to anyone. Excellent service, competitive pricing and brilliant after service. As a consulting engineer and project manager I knew we needed specialist support designing our kitchen. Before choosing them we looked at other designers and suppliers, but after our first meeting we immediately saw the difference: the others just wanted to sell a kitchen, this team really wanted to help us achieve our vision and make it work both practically and aesthetically. Communication about ordering and delivery was 5 star, and during the install they were on hand for our kitchen fitter."
MWSeptember 2026 · Trustpilot review - Trustpilot
"Our experience was a breeze from start to finish. Having to deal with a new extension plus a kitchen is stressful work. Josh was so accommodating, so helpful. The design process was great too, the kitchen arrived super quick and the quality is second to none. This kitchen was for my parents but I'm going to be back for mine hopefully very soon."
AzharAugust 2026 · Trustpilot review - Trustpilot
"Josh and Paul are two of the most fantastic people I have ever come across. I dealt mostly with Josh, and he has been incredibly honest, reliable, helpful, and so, so patient - genuinely patient. I'm the type of person who is very uncertain, asks lots of questions, and changes my mind quite a lot. Josh never once made me feel like I was wasting his time."
Musab AhmedMay 2026 · Trustpilot review - Trustpilot
"Absolutely thrilled with the service and quality of kitchen. Josh was brilliant throughout the whole process, nothing was too much bother. Despite our kitchen only being small, he was great at helping us maximise best use of the space and really listened and understood our needs. Unbeatable on price, quality and customer service."
CarlMay 2026 · Trustpilot review - Trustpilot
"I was so happy we found them, having initially been to Kutchenhaus. The communication from Josh was outstanding, always responding to questions quickly. He was very knowledgeable of the product and kitchen design, and very clear on what would and wouldn't work. He was able to provide savings of a few thousand, and at no time did I feel any pressure to buy. Even after installation Josh is happy to provide advice."
JulieMay 2026 · Trustpilot review - Trustpilot
"Recommended to us by our timber frame house supplier, and from the first contact we were astounded at the high level of service, care and communication. Sadly, a rarity these days. Josh immediately understood our vision and sent us designs, usually the same day, in sharp contrast to some of the other places we approached. Nothing was too much trouble - colour changes, tweaks here and there to ensure we were 100% happy. Paul, who delivered our kitchen, was a joy. Excellence in a world of mediocrity."
Cathy BirchallApril 2026 · Trustpilot review - Trustpilot
"We fell in love with a Nobilia White Concrete kitchen but it was out of our price range at the local showroom, so we carried on shopping around. Josh went above and beyond to help us with the design and layout - very experienced, and we felt totally comfortable with the entire process. A couple of Zoom meetings made us confident and excited. The drawings were identical to the finished kitchen, but the price was far more affordable."
Georgi GadzhovMarch 2026 · Trustpilot review - Trustpilot
"We first saw Nobilia at a local company, where all went well until we priced it up and it was above what I would call reasonable. We were at first worried about working with a company fully remotely, but Josh and Paul's unmatched advice, care and design service, plus their after-sales support, has been exceptional. Nothing we asked was too much, and Josh took our initial ideas and built them out into something special. Fitted, it looks exactly like the design Josh created."
Abul Kashim SiddiqueJanuary 2026 · Trustpilot review - Trustpilot
"Josh and Paul supported us with a new kitchen and utility room and have been fantastic partners. Initially we were sceptical given we don't live nearby and wouldn't meet face to face, but that feeling quickly evaporated after speaking to Josh. Super responsive on email with the million questions and ideas we had, always with detailed responses. We really appreciated Josh's input to identify lower-cost options whilst maintaining quality and space. 100% recommend Josh and Paul."
AshJoNovember 2025 · Trustpilot review - Trustpilot
"We had never designed or bought a new kitchen before, and doing it remotely made it more daunting. But the offering and pricing was so good compared to the many others we'd looked at, we felt we had to choose them. Best decision ever. They came and measured, and the guidance through the design process from Josh was fantastic - dozens of questions, changes and tweaks handled promptly and happily. Paul and Josh also answered installation queries almost instantly. An amazing kitchen at an amazing price."
Mr CrookstonOctober 2025 · Trustpilot review - Trustpilot
"We first met Josh and Paul in 2020 and instantly knew we wanted them for the job. We did obtain prices from other companies just to compare, and they are not a patch on these guys. The cost, the quality and most of all the care, attention and advice they provide is second to none. Josh designed a whole new kitchen and colour scheme and nothing was too much trouble. Our kitchen fitter said he had never worked with such good quality cabinetry."
KeeleyOctober 2025 · Trustpilot review - Trustpilot
"As first-time kitchen buyers, we were a bit daunted by the number of decisions involved, but Josh and Paul guided us through every step with real expertise and care. Their knowledge and attention to detail made the whole process feel easy and enjoyable. The end result is a stunning German kitchen that we absolutely love. The quality is exceptional and the design is beautiful."
Ben CottamJuly 2025 · Trustpilot review - Trustpilot
"Looked at numerous German kitchen brands, narrowed it down to Nobilia. The designs done locally came in higher than we anticipated. Paul came down, measured up, and Josh provided CADs with suggestions. The price was literally 25% cheaper than we had been quoted locally. Josh has been instrumental throughout the process, even with small snags due to the fitters. They delivered from start to finish."
Sheraz TariqJuly 2025 · Trustpilot review - Trustpilot
"We initially bought our kitchen from Kutchenhaus but after appalling service, decided to source elsewhere. Josh was able to find our exact match and worked with us to design the extras we needed. Patient, never made us feel like a bother, always looking for the best solution and price with visuals of how it would look. We picked it up as it worked out cheaper, and the team in the warehouse helped my husband load it safely and were really nice people."
DMWJune 2025 · Trustpilot review - Trustpilot
"Initially I was a bit sceptical about using an online kitchen service, but the exceptional service I received from Josh and Paul completely dispelled my reservations. After being let down by a previous supplier, we needed to resolve design issues within a tight timeframe. Josh was incredibly accommodating, thoroughly checking measurements and concepts before the final order. The quality of the German kitchen is as high as you would expect and reasonably priced compared to its competitors."
DWMarch 2025 · Trustpilot review - Trustpilot
"Buying my kitchen couldn't have been easier. Josh made the whole experience as easy as possible. The kitchen looks beautiful and cost half of what I would have paid elsewhere for a similar one. I would definitely buy another kitchen from them."
Chris WardJanuary 2025 · Trustpilot review - Trustpilot
"I made the right decision. Excellent service from Josh, who patiently answered my many questions from start to finish. Kitchen went in smoothly. Overall a great experience and great value."
CraigDecember 2024 · Trustpilot review - Trustpilot
"Great support and service from Josh and Paul. We've got exactly what we wanted with an online design service, and they were always willing to help us through numerous design changes. Looking forward to the next design for our utility room. Would not hesitate to recommend."
Allan LiddleNovember 2024 · Trustpilot review - Trustpilot
"A great service experience from Josh and the team for my new kitchen, utility and office rooms. The difference was night and day compared to others I tried. The design guidance, customisation and patience in selection were exemplary, resulting in room designs that exceeded my expectations. Door samples were even provided so we could choose colours in the actual physical space. Great value noting the quality of the final outcome."
RobNovember 2024 · Trustpilot review - Trustpilot
"Josh and Paul recently worked with us to supply two kitchens for our current project. They were an absolute pleasure to deal with throughout the process, and we are very pleased with the end result."
Simon BruceNovember 2024 · Trustpilot review - Trustpilot
"After-sales service has been fantastic. Josh was unbelievably helpful in giving solutions to a small problem encountered on site. A happy client - which is the ultimate goal - achieved."
Steven DohertyNovember 2024 · Trustpilot review - Trustpilot
"Absolutely fantastic company. Josh went above and beyond to help us match an obsolete kitchen that we wanted to extend. Wouldn't hesitate to recommend to anyone considering a new kitchen."
Kevin WSeptember 2024 · Trustpilot review - Trustpilot
"We looked at many online and offline kitchen suppliers, British and German. Josh was our constant point of contact and nothing was too much for him. We had many changes made, including custom changes to drawers, doors, cabinet heights and widths. Josh would talk through everything on a video call, then provide updated drawings and plans. We even changed manufacturer once, from Nobilia to Schüller. Never once were we made to feel we were asking too much, unlike some local suppliers. The main reason for choosing him was the lack of pushy sales pitch."
RipinkMay 2024 · Trustpilot review - Trustpilot
"I want to thank Josh and Paul for their outstanding service. From our first conversation about what I needed, through designing the kitchen and checking every detail with me, to placing the order, everything was handled brilliantly. I'm thrilled with my new kitchen, the price is very competitive, and I couldn't be happier with the whole process."
Yolanda LiuMay 2024 · Trustpilot review - Trustpilot
"After visiting our local Nobilia showroom for a quote we decided to look online to compare prices for the same product. We were initially sceptical about dealing with a company entirely remotely, but after our first meeting with Josh via Teams it was clear his product knowledge far outweighed any of the companies we had visited locally, and when the quote arrived we were very pleasantly surprised by how competitive the pricing was. There was no pressure put upon us to purchase. We now have the kitchen of our dreams."
PaulFApril 2024 · Trustpilot review - Trustpilot
"I can't recommend Josh and the team highly enough. My kitchen is perfect thanks to Josh's experience, attention to detail and the incredible range and quality of products. I had reservations about working with a company that isn't local to me but needn't have: the online consultation and speedy delivery of samples was simple, fast and convenient. Very competitively priced and the end product has surpassed my expectations."
Louise RaiteriMarch 2024 · Trustpilot review - Trustpilot
"Choosing both a kitchen design and a reliable company to supply can be more than daunting. My brother had carried out extensive research and found Josh, who has now supplied both of us. Josh could not have been more helpful and attentive: patient with finding the design we wanted and ultra creative with the space we had. Communication was seamless throughout, and he accommodated a delay several times when other workmen let us down. High quality at a very reasonable price."
James AldrenMarch 2024 · Trustpilot review - Trustpilot
"The whole process of choosing a new kitchen was made so much simpler with help from both Josh and Paul. Their wealth of knowledge from the design consultation right up to the final fit made it a great experience. Initially we had some concern about dealing exclusively online, but it turned out to be unfounded. We couldn't be happier with our kitchen: the quality and finish is that of a very high end kitchen and such good value for money."
Hanah GreenMarch 2024 · Trustpilot review - Trustpilot
"Great company to work with. Josh is fantastic and our Nobilia German kitchen designed by Josh works perfectly."
Faisal AslamFebruary 2024 · Trustpilot review - Trustpilot
"Can't fault the service. From initial contact until delivery of our kitchen the communication has been excellent. Josh was so knowledgeable when it came to planning our kitchen and we are so happy with the layout. The quality of the cabinets and doors is very high, and feels like a much higher spec than some other companies we were looking at. Our experience was first class."
Lynn GilmourJanuary 2024 · Trustpilot review - Trustpilot
"I've been shopping for a kitchen at all the big names: Wren, Howdens, Homebase, Kutchenhaus - tried them all. Josh was fantastic. I sent my floor plan over by email with what I wanted, and in less than an hour I had plans back, then a full consultation over Zoom. What impressed me most was the complete transparency on pricing so early on. Their pricing on units beat every other supplier, and Josh provided full images and a breakdown quote immediately, something no other supplier had done."
Josh DeaconAugust 2023 · Trustpilot review - Trustpilot
"If you're thinking of buying a German kitchen do not hesitate to get in touch. We were referred by a friend who put us in touch with Josh, who was fantastic from the start: his knowledge and attention to detail is second to none. We did shop around, and that affirmed our decision, not just because they saved us thousands but because the level of service was incomparable. The kitchen arrived on time and not a single piece was missing, which can be a rarity with other suppliers. My husband is a joiner and says it is the best kitchen he's fitted."
Elisabeth ParkerAugust 2023 · Trustpilot review - Trustpilot
"One of my favourite features was the price calculator, which let you get an idea of cost without wasting anyone's time. These are premium quality German kitchens sold at a price comparable to a mid-range Magnet kitchen. We ordered door samples so you can really tell the difference in quality compared to the likes of Magnet, Wren and Howdens. Brilliant customer service, patient with the dozens of questions I asked. Products were delivered on time with tracking every step of the way, and our fitters had instructions in advance with no surprises."
Daniel KingAugust 2023 · Trustpilot review - Trustpilot
"They supplied a kitchen for one of our developments. I received brilliant attentive service from the initial enquiry, with every question answered promptly. Josh had patience and was very knowledgeable when it comes to kitchen design and installation, giving clever suggestions that made all the difference to the finished kitchen. Our Nobilia kitchen arrived on time, packaged well and with no issues. I've never seen a kitchen so well finished."
NichJune 2023 · Trustpilot review - Trustpilot
"From start to finish Josh has been available and helpful, even advising our kitchen fitter. He was patient with questions and allowed tweaks after the order date. Very knowledgeable and nothing is too much trouble. We had tried working with a local company also supplying Nobilia but found them unhelpful. Once we found Josh we understood what good service was available."
Jan van der ZandenMay 2023 · Trustpilot review - Trustpilot
"We tried so many places for our German kitchen and got very high quotations from other companies. We took a chance here and we are so happy we did. Josh Penney was so helpful designing the kitchen. My next project is the living room and the bedroom wardrobes, and I know Josh will help us design them. My wife and I 100% recommend them, and a fair price."
KailashMay 2023 · Trustpilot review - Trustpilot
"Excellent all round service from Josh, from the initial call right through to the kitchen being delivered. Josh has extensive knowledge and gave us great ideas, and the kitchen has exceeded all of our expectations and really has become our dream kitchen. Excellent quality and it looks stunning. We had no issues throughout the whole process and everything arrived on time ready to be installed."
Mr KemMay 2023 · Trustpilot review - Trustpilot
"A brilliant experience from start to end. Josh worked tirelessly to create the right design for us, nothing was too much trouble, including every time we said 'we were just thinking whether this would work'. Before we knew it he had altered the design to show us what it could look like. Everyone who has seen our kitchen comments on how impressive it looks, and the tradesmen who fitted it remarked on the superb quality. Any problems along the way were dealt with swiftly."
Clare SelwayApril 2023 · Trustpilot review - Trustpilot
"Love our new kitchen. The units are really good quality and a dream to fit according to my husband. We paid extra for lights all around under the island worktop and some top cupboards and they look great at night. Josh helped me design the kitchen and was very patient with me asking him to change it multiple times so I could see different designs and costings. He was also very helpful with technical advice and was always contactable."
Andrew MitchellJanuary 2023 · Trustpilot review - Trustpilot
"Josh was exceptional. Having spoken with a few German kitchen providers, I found him to be far more reasonably priced and simply brilliant when it came to communications and designing what we wanted. I was naturally slightly worried that it was all an online service, but Josh got to know us through a detailed consultation and delivered a brilliant design on time and on spec, on budget. When there were a few minor issues, more with the manufacturer, Josh was on hand promptly to help."
Rohan ShahOctober 2022 · Trustpilot review - Trustpilot
"We had such a good experience dealing with Josh. He was able to spend as much time as we needed designing the kitchen. I was very apprehensive at first as it was all online, until the kitchen was fitted and it was a perfect fit. Josh also gave us a really good idea for an appliance counter that no other company could within our budget. After-sales service has been so good as we had a few hitches in between."
AnaSeptember 2022 · Trustpilot review - Trustpilot
"We started out a year ago with a major renovation involving a kitchen relocation in an extension. Like most, we went to the high street companies with all their gimmicks and also those offering only German kitchens. From the first Zoom meeting with Josh it was clearly apparent he knew his product and his trade inside out, and equally importantly he thought about design details others had never even considered, which now it's fitted make the layout and functionality flawless. Several thousand cheaper than the high street companies with their big overheads. The kitchen arrived complete and on time, our joinery team commented on the quality, and the aftersales is first rate."
JamieSeptember 2022 · Trustpilot review - Trustpilot
"We looked at several options for our new kitchen, including showrooms local to us, but decided to see if we could get the kitchen designed remotely by Josh and his team. We were delighted with the design, the quality of the kitchen and the service. We even had samples couriered down to us to check."
SimonJuly 2022 · Trustpilot review - Trustpilot
"These guys went well out of their way with the specification and quotation for my kitchen. Josh answered every single question in detail, and I had a lot. I was looking for a particular kitchen, colour and design, and I approached several German kitchen specialists - Josh was the only one who responded in a timely manner. If I was looking for a kitchen again, I wouldn't bother looking elsewhere."
TomJuly 2022 · Trustpilot review - Trustpilot
"After a lot of research and deliberation my wife and I chose to order our kitchen here, in part due to the fantastic service and great value provided by our designer Paul. His product knowledge is second to none and, unlike the other dealerships we contacted, he was always easy to reach and quick to respond to all of our queries. The new kitchen is now installed and we couldn't be happier."
JonJuly 2022 · Trustpilot review - Trustpilot
"Our experience from start to finish was fantastic. Josh was so helpful, nothing was ever too much trouble, and he designed our kitchen just how we imagined it. The design and the quality are excellent and it exceeded all of our expectations. If ever we built another home we would definitely buy another kitchen from them."
KristenJuly 2022 · Trustpilot review - Trustpilot
"Great service received from Josh when ordering our new kitchen. Attention to detail is second to none and the designs he did for us were exactly as we envisioned. Extremely professional and efficient service, would highly recommend."
Rhea CianciolaJuly 2022 · Trustpilot review - Trustpilot
"Fantastic, detail-orientated, honest kitchen planning service and advice by Josh, with follow through by Josh and Paul. I did a lot of research into kitchens before buying and concluded that Nobilia offered far superior quality and flexibility at a very reasonable price point compared with more expensive UK brands and the big kitchen companies. I chose these guys to supply Nobilia due to their excellent service and extremely competitive price. Josh was incredibly knowledgeable, approachable and helpful, and the whole planning, buying, delivery and after-sales support was seamless."
Elizabeth LimJuly 2022 · Trustpilot review - Trustpilot
"Without hesitation I would thoroughly recommend working with them. Josh was a genuinely great person to work with throughout my kitchen refurbishment: consistently available and responsive through the design and order process, and his knowledge of the Nobilia range and unit costs meant I was able to be smart with the budget. When the factory originally sent an incorrectly sized dishwasher door, this was swiftly rectified by having it resized in the UK. Their prices were competitive versus the high-street shops, and it was easier to contact them too - I could book a design session in the evening over Zoom rather than take time off work."
Oliver LJune 2022 · Trustpilot review - Trustpilot
"We cannot recommend this company enough. Helpful, friendly communication and always responding quickly. Josh was a great help and a pleasure to work with, full of great ideas and inspiration for us. The quality is excellent and exactly what we had been looking for. It looks amazing in our new home, so many comments. The kitchen itself is engineered well and very straightforward to fit."
Lee CampbellJune 2022 · Trustpilot review - Trustpilot
"Everything went smoothly, installed in under 2 hours. We took pictures and compared them to the design perspectives - spooky how identical they were."
Graeme LoughreyJanuary 2022 · Trustpilot review - Trustpilot
"From start to finish, Josh has been more than excellent. We worked together on a kitchen for a family member and it couldn't have been easier. I made the mistake of going to a reputable high street store for my own kitchen and truly wish I hadn't. Not only was Josh much better, but the finished result was far more cost effective."
Jay ParmarJanuary 2022 · Trustpilot review - Trustpilot
"I couldn't be more thrilled with my kitchen. From start to finish Josh Penney has been fantastic. He worked with us to ensure we got exactly what we wanted, giving advice when needed and providing a fabulous design that not only looks amazing but works so well too. Ordering, delivery and fitting was seamless, and the craftmanship is exceptional. Customer care and knowledge I couldn't praise enough."
Tracy-Jo NicholsonDecember 2021 · Trustpilot review - Trustpilot
"I found them while browsing online and was a little apprehensive about not doing this in person. However, as soon as I spoke to Josh on the phone I knew I was making the best decision regarding our plans for the kitchen: his knowledge is second to none. We told him exactly what we wanted and he worked with us all the way. We weren't the easiest customers as our timescale went on far longer than expected, but they remained patient. The kitchen is quality and the courier was professional and helpful getting it into the property."
Rob AldrenDecember 2021 · Trustpilot review - Trustpilot
"Fantastic design expertise and flair that enabled us to achieve everything we wanted in our kitchen and more. Excellent value for money, especially considering the design time and the bespoke nature of our project. Very easy to work with and good follow up care. I cannot recommend our designer Josh highly enough."
VickieNovember 2021 · Trustpilot review - Trustpilot
"Having been quoted by a local franchise for the Nobilia kitchen I wanted, I had resigned myself to it being out of reach financially. Josh came back with a quote that was within my budget for the kitchen I wanted. I was very nervous doing it online, but every email or call was answered immediately with meticulous detail and eased my nerves. Josh came up with innovative ideas to make full use of the room. The quality was more than I wished for. He didn't disappear after delivery - he knew my order inside out."
AngelaOctober 2021 · Trustpilot review - Trustpilot
"Fantastic service and really helpful. We absolutely love our Nobilia kitchen. Josh was extremely helpful, responded quickly and nothing was too much trouble. I researched many kitchen companies and these were by far the best in every way. We bought our kitchen remotely and even despite the distance the service was perfect. Josh was available for any questions the kitchen fitter had."
EmmaSeptember 2021 · Trustpilot review - Trustpilot
"Josh was very easy to work with from the start. I was apprehensive about ordering from an online company, but a little research goes a long way. I was open and honest about my concern with parting with a large amount of money, and he answered every question I had. Having got a quote for the same Nobilia kitchen from a local independent company, I was blown away by the difference. Everything arrived on time, was as expected, and the quality was far better than I could have afforded with a big supplier."
RichardAugust 2021 · Trustpilot review - Trustpilot
"I am extremely happy with my new kitchen. Josh, the designer, was really helpful, patient, knowledgeable and courteous, and went a thousand extra miles above and beyond the service you would expect. I have never met him in person, but we spent hours on the phone discussing details of the design during lockdown when all shops were closed. I was sent samples which really helped me choose the finish I wanted. Delivery was smooth and my own installer fitted it with no hiccups. The end result is stunning, and the price I paid was honest."
NatalieAugust 2021 · Trustpilot review
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